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Meet Solace
A first-of-its-kind AI companion that delivers real-time, evidence-based pain psychology support — built into Manage My Pain.
Real-time evidence-based pain psychology support
Solace engages with empathy, builds personalized plans, and adapts using tracked data to guide progress and monitor outcomes.
Engages with empathy
Connects in real time to understand each person’s pain experience and needs.
Provides personalized support
Adapts using data from Manage My Pain to reinforce skills, track adherence, and drive progress.
Builds actionable plans
Creates tailored short- and long-term goals using proven pain-psychology methods.
Validated through research and
lived experience
A clinical study led by the University of Portsmouth (UK) confirmed that Solace is safe, usable, and clinically impactful after a single 30-minute session.
- Improves function and mindsetIncreases pain resilience (+9%) and activity engagement (+4%), strengthening coping and daily functioning.
- Reduces distress and interferenceDecreases anxiety (-5%), fear of movement (-4%), and pain interference (-4%) after one guided conversation.
- Delivers high trust and usabilityRated excellent on the System Usability Scale with strong therapeutic alliance scores comparable to clinician-led therapy.
Participant Feedback
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“Solace understood some things I was talking about that even my doctor didn’t understand.”
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“Solace was very kind and warm-hearted about the pain I suffer from — it was like talking to a real person.”
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“Clear guidance… Practical strategies… Solace’s suggestions were simple, actionable, and empowering.”
Safety by design, built for trust
Solace follows a comprehensive Safety Framework that embeds guardrails, fail-safes, and transparency into every layer of development.
Ensures transparency
Communicates limitations clearly, maintains up-to-date Privacy Policy and End User Licence Agreement, and tracks ongoing risk and compliance records for accountability.
Implements fail-safes
Detects, contains, and corrects potential issues early using redundant systems and emergency pathways.
Deploys guardrails
Recognizes and safely manages high-risk situations such as self-harm, emotional distress, or substance misuse through clinician-reviewed oversight and escalation protocols.
Find out how we can help you manage the costs of chronic pain